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Welcome to
 

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KEY DISCIPLINES

UX DESIGN

STRATEGY

Design

TECHNOLOGY

MY SKILLS
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ABOUT ME

HI! I‘m Tim Le, a UX/UI Designer with over 15 years experience conceptualizing and crafting digital products, helping businesses and non-profits expand their capacity for impact 🚀

 

I'm passionate about user centric design and am based here in Jacksonville, Florida with the experience in delivering end-to-end UX/UI design. I've been designing digital products for industries like hospitality, banking, fashion, healthcare, insurance and government with past clients that includes Coca Cola, Citi Bank, Jessica Simpson, Edward Jones and Veterans Affair.

In addition, as a mentor at 
Chegg, I help equip aspiring UX design students with real world insights and experiences to help them through their UX learning and training modules.

PORTFOLIO

case studies

Check out my latest work below

MY EXPERIENCE

August 2022- PRESENT / REMOTE

Lead UX / Product Designer at TCS
  • SunLife (May 2024 - Present): Provided product design to include enhancements like biometrics and Multi-factor authentication for commercial mobile application. Updated member facing legacy designs and provided clickable prototype for Sales rep to demo. Created AEM design iterations for blog templates. Organized and updated current design system within Figma to ensure seamless consistency and accessibility for product teams to leverage. Provided updates to digital ID card templates that
    included solutioning for technical limitations and best processes for AEM implementation.

  • MyUNIFI (Oct 2023 - May 2024): Worked in cross functional teams consisting of designers and developers to define user experience across multiple platforms (self-service and browse & shop) via
    high-fidelity prototyping with Sketch/Zeplin, journey mapping and persona establishment. Redesigned customer portal to enable user management for internal admins to create and manage custom Alerts/messaging. Collaborated with internal designers to provide JiRA ticket reviews/approvals for dev team.
    Responsible for managing and migrating design system over to Figma in creating new pro service platform.

  • Citi Bank (Aug 2022 - Oct 2023): Provided consumer product design leveraging Figma for creating and prepping retail service modules for review and annotations. Work collaboratively with product design teams to produce desktop and mobile screen modules within Fig. Worked with the dev team to provide code ready HMTL/CSS for design system components.

May 2022-PRESENT / REMOTE

UX Mentor at Chegg
  • Provided mentorship for aspiring UX students looking to get certified as UX designers. 

  • Equip mentees with real world insights and experiences to help them through their UX learning and training modules. 

  • Graded students online through UX courses for user-centered design, visual principles, building out portfolio, client presentation and capstone delivery.

April 2021- July 2022 / REMOTE

Lead UI/UX Designer at Wipro
  • Worked with cross functional teams on various financial products to enhance usability through means of user interviews and iterative designs and prototyping. 

  • Provided MVP designs with 3rd party vendor solutions to illicit high level business discussions among stakeholders.

  • Designed within Figma to create responsive layout with annotations.

  • Designed dashboard to work with PEGA systems.

July 2014 - April 2021

Lead UX/UI Architect at Mindtree
  • Practiced Lean UX to produce a rapid interactive prototypes/wireframes for user testing, business validation, and developer buy-in

  • Lead content agile development through UX research and responsive web/mobile design. 

  • Integrate Lean UX on current major hospitality company utilizing interaction design with Adobe XD.

  • Practiced Lean UX to produce rapid prototype/ wireframes for user testing, business validation, and developer buy-in. 

  • Designed wireframes and worked collaboratively with other designers with Figma and received validations from business teams utilizing Figma annotations. Worked on Atomic designs for various web components.

  • Provided user centric designs following ADA/ WCAG guidelines.

June 2013 - July 2014

Web / Visual Designer at Yahoo
  • Interviewed various yahoo product owners to collect relevant and up-to date content for migration

  • Investigated, researched, and deployed Role/user-based content/pages

  • Enforced innovative business culture across technical and design with 3rd-party design agency

  • Migrated the Advertising and Data Portal to new UCM/JIVE portal

February 2012 - June 2013

Web Designer at Jessica Simpson
  • Built this newly established company from ground up, doing all front-end development work

  • Created email templates for promotional ads within Marketing campaigns

  • Created landing pages with CSS/JQuery/HTML to sell online goods via MarketLive platform

  • Provided art direction and creative comps for promotional banners, email kickers.

CASE STUDY
CONTACT
LET'S TALK

If you're interested in working together or just want to say hello, feel free to send me an email or fill out the contact form. I'll get back to you as soon as possible.

THANK YOU FOR CONTACTING ME

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© 2023 All rights reserved by Tim Le

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